Call it a teaser, perhaps. Or maybe a birthday that came a little too soon. On Monday, February 1st, oneworld, the second largest global airline alliance which links behemoths such as British Airways, American Airlines, Cathay Pacific, and Qantas announced a network of branded airport lounges—but stopped short of providing any details. The broader announcement, […]
Blog posts: Blog
American Express restricts The Centurion Lounge access for Platinum card holders
We’ve written extensively about American Express Centurion Lounges. Located at eight airports in the US and reserved exclusively for Centurion and Platinum card holders and their guests, the clubs are elegant retreats featuring a complimentary full bar, free hot meals designed by celebrity chefs, luxurious shower suites, and stylish seating and work areas with power […]
FIRST LOOK: Intimate and seductive, the United Polaris Lounge LAX
Watch out, LA: there’s a new star in town. This morning, United unveiled the highly-anticipated Polaris Lounge to guests and members of the media. The Polaris Lounge LAX is the airline’s fifth exclusive club for intercontinental business class passengers, and the second in California after San Francisco. Initially anticipated in November 2018, the lounge is […]
Holiday cheer at The Centurion Lounge: mixologist Jim Meehan kicks off two weeks of festivities and giveaways
American Express is spreading holiday cheer at The Centurion Lounge. From December 3rd through 17th, Centurion and Platinum card holders and their guests will be treated to exclusive tasting opportunities, surprise appearances, and giveaways at all eight US locations, courtesy of American Express and The Centurion Lounge partners. The event rounds up an eventful year […]
The three major US airlines devalue airport lounge memberships
The similarities between the three US heavyweights—American, Delta, United—are remarkable. In a stunning display of lack of creativity, all three carriers recently announced changes to airport club membership pricing and access rules. The changes impact how customers who purchase memberships or one-time passes. There are no changes for elite status customers, or Business and First […]
Etihad outsources international lounge service in a bid to cut costs
The airline that connects Abu Dhabi to the world is struggling to make ends meet. The carrier’s seemingly unbounded ambitions are slowing to a grinding halt in light of rising fuel costs, and a series of disastrous investments in fledgling airlines such as AirBerlin, Alitalia, and Jet Airways. Etihad is responding to losses of over […]
The Centurion Lounge returns at DFW with extra space and amenities
The club that helped reshape the airport lounge market in the US is making a comeback. Today, American Express opens a new incarnation of the very first Centurion Lounge in the US at Dallas Fort Worth International Airport Terminal D. The new club, located near gate D12, steps away from the former space by gate D17, […]
Plaza Premium experiments with market segmentation, launches Plaza Premium First concept and brand
When everybody’s a VIP, no one’s a VIP. Today’s typical airport lounge experience is a far cry of what American Airlines envisioned back in 1939 when the carrier launched the first club ever at New York LaGuardia Airport. Initially intended as private havens for the lucky few and designed with the allure and flair of […]
FIRST LOOK: The United Polaris Lounge Houston
Another month, another new United Polaris Lounge. It seems like the slow roll-out of Polaris, United’s re-imagined intercontinental business class product, is starting to feel like a distant memory. The airline has picked up a healthy pace over the last few months, introducing a newly-configured aircraft with flat beds and all-aisle access every 10 days, and […]