American Express The Centurion Lounge

Washington, DC - Ronald Reagan National (DCA) Terminal 2, before all A and B gates, immediately preceding gates B10-B22, level 2
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The basics
Operated by
American Express
American Express
Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: yesFamily Room: yesSmoking Room: no
Other amenities:             
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  • travelfrog
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    Not bad. Not the nicest centurion lounge I’ve been too.

  • thinkdifferent25
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    This lounge had so much potential. It fails on most counts.

    -The lounge is normally overcrowded or has a waiting list. I skip it for the most part and use an AA lounge instead.
    -The food is very mediocre and many times has been old looking. Meh.
    -The staff, while for the most part lovely, have at some times exhibited unfriendly behavior to other guests in my observation.

    If you have another option, I’d use that. Amex doesn’t care about their customers. If you call to complain, they couldn’t give 2 f—-ks.

  • Kevin407
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    Nice lounge, certainly worth a stop if you’re flying out of Reagan. Unfortunately, there were quite a few loud kids around, and an out of service coffee machine, which wasn’t great if you’re trying to get some work done. Otherwise, decent food and drink selection, newish lounge was bright and clean.

  • karinaida
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    They strictly enforce their “3 hours before your flight” rule, so if you’re even 10 minutes before that, then go to the Admiral’s Club, which has a much friendlier approach. Food is typical lounge food – no worse than other lounges, but certainly no better. The comfortable seats are reserved for Centurion members; mere AmEx customers have a more crowded and significantly less comfortable area. When I was there, a guy was talking really loudly and dropping F-bombs every other word. Not necessarily the lounge’s fault, but they certainly made no effort to address the issue, even though there were families with little kids around.

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