American Express The Centurion Lounge

Denver, CO (DEN) Concourse C, near gate C46, mezzanine level
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The basics
Operated by
American Express
American Express
Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: yesFamily Room: yesSmoking Room: no
Other amenities:             
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  • kryzak123
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    The line to get in on a Sunday afternoon is a bit ridiculous. The escalators in the photo just leads to the mezzanine, where there’s a short line there at the entrance.

  • Michael
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    Visited on a Friday in the early afternoon. No line at the receptionist, but lounge was nearly full. Lunch buffet had limited choices but quality was good and food was continuously refilled. Bars had friendly staff and excellent drink options. The only negatives were that the staff did not clear tables for over an hour and that no newspapers were provided.

  • Emily H
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    Breakfast is worse than the Delta Lounge – they also don’t have allergy friendly options. Lines to the lounge were super long after an already broken security line system. Not worth it. Experiences like this make you want to close your card. What’s the point?

  • Pablo Gotelli
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    It’s not just DEN; it’s AMEX in general (their lounges).

    Food seems to be from yesterday.

    You cannot have a drink and take one for your wife; she must come with you. Never mind the 2 year old…

    Running hours? A joke.

    They even send you an email saying they got great news for you: now you can invite 3 guests with your card. But card members are denied access due to capacity issues.

    These people are totally disconnected with reality.

    Go to a restaurant at any airport and you will have way better service, WAY better food, and you will be taken care of (I am not going to say better that at Amex Lounges, because you don’t get care of AT ALL).

    Last year with Amex. They managed to get on my nerves too many times over the past 18 months.

  • Jason Abair
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    This lounge is fantastic. The food, relaxing ambiance and drink selection are miles above the pathetic offerings at the United Clubs. I really enjoy the different and creative food selections much more than the prepackaged vending machine food available at the United Lounge. The microbrew bar is outstanding — Stem Cider on tap!

    My only “negative” is bartending staff. They often don’t have enough bartenders at the main bar, and one of the bartenders is an absolute pill when it comes to picking up two drinks. If me or my wife is taking a call and is sitting elsewhere, he makes us physically come up to the bar to claim our drinks. It’s a bit ridiculous.

  • Mary Jane Yakas
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    Honestly I’m speachless at the poor service. They close very early at 3pm. I was there at 2pm with a 615pm flight (came early due to storm) and they wouldn’t let me in because you can only come in 3 hours before your flight — so 315 (when they are closed?)….ultimately I was told no you are out of luck despite it not being crowded at all. Now what service level would you assess that to be? – – to me worse than Motel 6..

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