British Airways Galleries Club

London - Heathrow (LHR) Terminal 5, satellite B, upper level
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The basics
Alliance
OneWorld
oneworld
Bathroom: yesBusiness Center: yesComplimentary Wi-Fi: yesShowers: yesFamily Room: yesSmoking Room: no
Other amenities:           
Overview
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Comments
Overall ratings
Overall
Design
Ambience
Food and drinks
Amenities
Service

  • Dan50001
    Design
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    How the other lounges should be. Not far to travel, the walk (level below the track) is quicker than waiting for the train.
    BA though, so miserable staff all round.

  • mikael330
    Design
    Ambience
    Food and drinks
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    Service

    Large lounge but also very very crowded.
    Very poor access to charging stations.
    Ok food but wine selection now going below standard.
    Spirits and beer ok.

  • Duncan Dyason
    Design
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    Service

    Really sad to see a lounge like this not reflect what I had hoped. The lack of power and USB sockets is unusual and when I ordered my bacon roll it was cold and not well presented. Bad review sadly!

  • loungereview.com Team

    Old fashioned design (but that’s BA’s signature!) but a club loaded with amenities and far quieter than the clubs in the main terminal.

  • Meilensammler

    Nice lounge with apron-view and plenty of seating in different areas.

    Several buffets and bars available throughout the lounge. Breakfast selection was nothing special but choice of beverages was ok.

    Elemis Travel Spa and showers, 2 business centers with PCs, printers etc and flight information displays. Free WIFI, newspaper and magazines. Also a playroom for kids is available and restrooms are good.

  • JeanPaul

    large lounge with a lot of space – and quiet areas

    nice food – tops every LH-Sen-Lounges

    1. Stu

      Old… tired and a little grubby….

      I can’t really find any positives… its over crowded with no privacy. The tables are a bit dirty and forget the toilets…
      The food is like a bad wedding day buffet. Is this really the best BA has to offer.. God know what the flight will be like

  • Meilensammler

    Good lounge with plenty of seating in different areas, some with nice apron-view.

    The lounge has several self-service outlets for food (average) and beverages (good).

    Free WIFI, newspapers and magazines, 2 office areas with workstations, copymachine and printer.

  • Meilensammler

    Nice lounge with plenty of seating in different areas. Staff at the front-desk was very friendly.

    Several bar/buffet-areas with good selection of beverages, while choice of food was nothing special.

    Free WIFI, work-area with quite some workstations, copymachines/printers etc. Choice of newspapers and magazines.

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