Plaza Premium Lounge
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The basics
Overview
Access rules
Plaza Premium Lounge at London - Gatwick (LGW) welcomes:
- Pay-in customers: relax at the lounge no matter what airline you're flying. Purchase access now and save time and money.
- Select premium customers and elite members departing on an airline served by this lounge (see Airlines tab).
Cards accepted
American Express Platinum/Centurion card
Capital One Venture X
DragonPass
Lounge Key
Priority Pass (Standard, Standard Plus, Prestige)
Airlines
You may have access to Plaza Premium Lounge as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details, or use our lounge access wizard to find out if you have access.
SkyTeam
Access for eligible customers traveling on the following SkyTeam member airlines only.
 | Delta (DL) |  | ITA Airways (AZ) |
Comments
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Photos
Courtesy of Plaza Premium
Courtesy of Plaza Premium
Courtesy of Plaza Premium
Courtesy of Plaza Premium
PURCHASE
Overall ratings
Screaming children. Didn’t get the drink I asked for. Only beer, and tea/coffee is self serve. The food was OK, it was hot which I was worried about. Didn’t want food poisoning. No air conditioning in this lounge. It was 29c outside and 29c inside. Luckily, I had a battery fan with me. Also, lots of little fruit flies around the food and tables. I think the staff just didn’t want to be there, one or two had bad attitudes. Will try the other lounges next time as I wanted a quiet and worry-free time.
If you don’t mind the heat you will be fine. 29c outside and 29c inside no functioning air conditioning. Drinks service slow and don’t get what you ask for. Not really happy.
Having not travelled for a couple of years – the Lounge “experience” in general has been severely diluted. Here now, there is no selection of food – just a couple of small “meals” you can order once. Although one guy near us must have been clued up as his one order included 1 of everything on the menu!. Lacklustre cleaning and while pleasant enough to deal with, the staff seemed generally lethargic. On the plus side – this lounge has a nice atmosphere, self service cans of soft drinks and very good views. We had to pay £5 on top of our Pass to guarantee access – this also now appears standard at Gatwick. Was it worth it – the £5 extra, just – but not the full £35-40 entry fee as a one off.
No escape from screaming kids whose parents don’t bother to keep them under control. Food by QR code is poor. Mine arrived with plastic packaging inside it. The opposite of relaxing.