Note: The Tujuwan Lounge at Bali’s Ngurah Rai International Airport was formerly known as the Premier Lounge.
Premier Lounge at Bali’s Ngurah Rai International Airport features comfortable seating in cozy surroundings with a terrace seating overlooking the new terminal.
Food and beverages include hot and cold entrees, soft drinks, juices, wine, and a small selection of spirits.
Amenities include newspapers and magazines, computer workstations, Wi-Fi, a children’s area, conference rooms, showers, and spa treatments (subject to payment.)
Tujuwan Lounge at Bali - Denpasar Ngurah Rai (DPS) welcomes:
All passengers, regardless of airline and class of service, for a fee.
Select premium customers and elite members departing on an airline served by this lounge (see Airlines tab).
Comments
Overall ratings
Overall
Design
Ambience
Food and drinks
Amenities
Service
Thomas
Design
Ambience
Food and drinks
Amenities
Service
Friendly staff, big and good selection of food, clean, free cocktails.
disrupt2
Design
Ambience
Food and drinks
Amenities
Service
Basic lounge. They have a “newer” lounge downstairs which has stronger AC and the same food as upstairs. Only accepts business passengers now, the Concordia lounge next door accepts Priority Pass, etc. Staff is very nice
Paul Riley
Very basic lounge. The wi-fi is slow. The food and drink selection is minimal. There are toilets and showers, though a bit tired around the edges.
Alex
A lounge with no atmosphere. Cheap drinks and food available. Often overcrowded. Aircon upstairs is not working properly. Downstairs it’s cooler but it has the atmosphere of an 80s home party basement. Ts also not the cleanest lounge. It’s not worth it.
Luke
This lounge is a joke.
Cockroaches running around the floors, seats so worn they have holes in them and the fabric is sticky from not being cleaned properly.
Staff are rude and disinterested.
In busy times it’s hard to find a seat and the bench lounges are taken up by people putting their carry on bags on them because the floor is filthy.
It’s a pity airlines don’t have their own lounges and dump everyone in this place. I’m sure most of them are embarrassed.
Manson
Shocking, it was dirty with cockroaches running around the food. Also it was packed and any spare seats were very dirty!
Stefan Sack
Poor, unfriendly staff (strange for ID), food level not acceptable. Basically a shame for airlines that use it. I was flying Thai Airways and I wonder, why they chose such low level. Better give travellers a voucher for a restaurant than seeing the THAI logo at this lounge.
Besides the above, the lounge had leakages from the aircon dropping on passengers, toilets out of order, food replenishment low, a not suitably functioning Wi-Fi (I am using tethering of my phone now)…
Well, an experience! As another guest put it: “This lounge is as exciting as sitting on the tarmac!”
Overall ratings
Friendly staff, big and good selection of food, clean, free cocktails.
Basic lounge. They have a “newer” lounge downstairs which has stronger AC and the same food as upstairs. Only accepts business passengers now, the Concordia lounge next door accepts Priority Pass, etc. Staff is very nice
Very basic lounge. The wi-fi is slow. The food and drink selection is minimal. There are toilets and showers, though a bit tired around the edges.
A lounge with no atmosphere. Cheap drinks and food available. Often overcrowded. Aircon upstairs is not working properly. Downstairs it’s cooler but it has the atmosphere of an 80s home party basement. Ts also not the cleanest lounge. It’s not worth it.
This lounge is a joke.
Cockroaches running around the floors, seats so worn they have holes in them and the fabric is sticky from not being cleaned properly.
Staff are rude and disinterested.
In busy times it’s hard to find a seat and the bench lounges are taken up by people putting their carry on bags on them because the floor is filthy.
It’s a pity airlines don’t have their own lounges and dump everyone in this place. I’m sure most of them are embarrassed.
Shocking, it was dirty with cockroaches running around the food. Also it was packed and any spare seats were very dirty!
Poor, unfriendly staff (strange for ID), food level not acceptable. Basically a shame for airlines that use it. I was flying Thai Airways and I wonder, why they chose such low level. Better give travellers a voucher for a restaurant than seeing the THAI logo at this lounge.
Besides the above, the lounge had leakages from the aircon dropping on passengers, toilets out of order, food replenishment low, a not suitably functioning Wi-Fi (I am using tethering of my phone now)…
Well, an experience! As another guest put it: “This lounge is as exciting as sitting on the tarmac!”