United Club
- Complimentary snacks
- Complimentary cold buffet
- Complimentary hot buffet
- Complimentary soft drinks
- Complimentary house wine and beer
- Complimentary liquor
- Premium drinks for sale
- Accessible
- Air conditioning
- Flight information monitors
- Newspapers and magazines
- TV
A smaller, newer club in Terminal 3 Concourse E may be more convenient to passengers departing from gates E1-E13. The lounge in International Terminal G caters primarily to international passengers.
United Club SFO design
The United Club at San Francisco Airport Terminal 3 Concourse F used to be a flagship lounge, with ample space and a unique décor inspired by the golden age of travel.
The club still impresses at a first sight. A long entrance hallway opens onto a spacious and elegant customer lobby decked in fine marble and adorned by a four-faced clock. Adjacent is an intimate seating area featuring a nautical theme with ship models on display.
A long window wall in the main seating area lets plenty of natural light in and offers great views on the tarmac, although mostly on United Express operations.
Power outlets are widely available. The seating arrangement aims at maximizing privacy, but the club suffers from chronic crowding, given its central location at one of the airline’s busier hubs. For all its intrinsic qualities, the space is past its prime and overdue for a remodel.
The best feature of the United Club at San Francisco Airport Terminal 3 Concourse F is the quiet room located in the rear, to the right, beyond the bar next to the business center. Shielded away from the noise of the bar area, and seemingly unknown to most patrons, the room is sparsely furnished and boasts floor-to-ceiling windows overlooking United Express operations. The general feeling of serenity is accentuated by an LED candle wall, a remnant of the space’s former incarnation as a Westin Renewal Lounge during a short-lived partnership between United and the hotel chain. While the space has lost much of its former glory—United has removed the comfy couches and flower arrangements—the quiet room remains an oasis of calm and privacy.
United Club SFO amenities
Despite its location at a major hub, the United Club at San Francisco Airport Terminal 3 Concourse F offers a modest set of amenities, in line with other domestic United Club locations.
Two buffet areas offer continental breakfast, as well as snacks, soups, salads and cold cuts throughout the day. The spread is suitable for a substantial snack but is no substitute for a real meal. House wines and well drinks are complimentary at the bar, while premium drinks come at a cost.
Soft drinks are complimentary. Several espresso machines are also available.
Next to the bar, in the rear of the lounge, is a business center with several work cubicles. The area is dim but very quiet and relatively private. Other business amenities include a photocopier/fax/printer, complimentary Wi-Fi throughout, as well as a FedEx drop box in the lobby.
Spacious bathrooms are available, along with a large family unisex stall. Unfortunately, the United Club does not offer showers. International business class passengers may however use the shower suites at the Polaris lounge.
United Club SFO bottom line
The domestic United Club at San Francisco Airport Terminal 3 Concourse F has the blueprint of a flagship lounge and retains a few nice touches such as the beautiful lobby, comfortable relaxation room and large business center. Unfortunately, time has passed, the design has faded, and the lack of showers is truly unfortunate at a major hub such as San Francisco.
The United Club is a pleasant place to sit and wait between flights, but don’t expect much more.
For information on possible alternatives, other lounges at SFO and rankings, check out our Definitive Guide to the SFO Lounge Scene.
- The ample seating space and large business center.
- The quiet room.
- The large bathrooms.
- The tired furniture.
- The crowds at peak times.
- The lack of showers.
- The recent downgrades—United has removed the sofas from the quiet room.
United Club at San Francisco, CA (SFO) welcomes:
- United Club members departing on a same-day flight operated by United or a Star Alliance member airline, or arriving on a United flight (+2 guests, or the member’s spouse and children under the age of 21.)
- United Polaris business class passengers departing or connecting (no guests)
- United Business passengers departing on a United transcontinental Premium Service flight at the origin and destination of their premium transcontinental flight (no guests)
- United Business passengers departing on an United international flight (to/from Mexico, Guam, Caribbean, Central America, Columbia and Ecuador) at departure, connecting and arrival airports (no guests)
- Business Class passengers departing on an intercontinental flight operated by a Star Alliance carrier (no guests)
- First Class passengers departing on an intercontinental flight operated by a Star Alliance carrier (+1 guest)
- United Premier Gold, Premium Platinum, Premier 1K, and Global Services members departing on an intercontinental flight operated by a Star Alliance carrier in any class of service (+1 guest)
- Star Alliance Gold Members (except United Premier members and above) departing on a domestic or international flight operated by a Star Alliance carrier in any class of service (+1 guest)
- United Club one-time pass holders (subject to capacity restrictions) (no guests)
- Active U.S. military personnel departing on a same day United flight (+family members)
- Air Canada Maple Leaf Club members departing on a flight operated by a Star Alliance carrier (no guests for Air Canada Maple Leaf Club North America members, +1 guest for Air Canada Maple Leaf Club Worldwide members)
Notes:
- Passengers in domestic First class do not receive United Club access. United Business passengers flying on a Premium Service flight between San Francisco/Boston, San Francisco/Newark, or Los Angeles/Newark receive access at the origin and destination of their premium transcontinental flight.
- A government-issued photo ID (such as a driver’s license, passport or military ID) may be required.
Cards accepted
Air Canada Maple Leaf Club Worldwide
When flying a Star Alliance member airline.
United Club
When flying a Star Alliance member airline.
You may have access to United Club as a premium customer of one of the following airlines, or as an elite member of their frequent flyer program. Check the Access rules tab for more details, or use our lounge access wizard to find out if you have access.
Star Alliance
Access for eligible customers traveling on any Star Alliance member airline.
ANA (NH) | Aegean (A3) | Air Canada (AC) | |||
Air China (CA) | Air India (AI) | Air New Zealand (NZ) | |||
Asiana (OZ) | Austrian (OS) | Avianca (AV) | |||
Brussels Airlines (SN) | Copa Airlines (CM) | Croatia Airlines (OU) | |||
EGYPTAIR (MS) | EVA Air (BR) | Ethiopian Airlines (ET) | |||
LOT Polish Airlines (LO) | Lufthansa (LH) | SWISS (LX) | |||
Shenzhen Airlines (ZH) | Singapore Airlines (SQ) | South African Airways (SA) | |||
TAP Air Portugal (TP) | Thai Airways (TG) | Turkish Airlines (TK) | |||
United (UA) |
Other airlines
Virgin Australia (VA) |
All food items are complimentary. Soft drinks, house wines and well drinks are complimentary, while premium drinks are available for purchase. All selections and pricing are subject to change.
Breakfast (until approximately 10am)
- Banana nut breakfast bread, mini corn muffin, selection of bagels, sliced whole wheat bread, rye bread and white bread, served with butter, cream cheese and preserves.
- Fresh cut honeydew and cantaloupe.
- Rotating: fresh blackberries, fresh cut pineapple, orange segments, minted grapefruit segments.
- Whole apples and bananas.
- Greek vanilla yoghurt.
- Granola.
- Selection of cereals: Raisin Bran, Cheerios, Special K and Corn Flakes; whole milk, semi-skimmed milk.
- Orange juice, grapefruit juice, cranberry juice.
- Assorted teas with steeping ingredients: honey, lemon, fresh mint, sliced ginger
- Citrus infused water (lemon, orange, lime)
- Rotating infused waters: Cucumber mint; Mango and ginger; Strawberry basil; Watermelon; Apple and mint; Cranberry lime.
Lunch menu
- Rotating soup 1: Chicken corn chowder with sweet peppers, mushroom onion bisque; Cheddar cheese and beer; Chicken noodle; Beef pot roast; Butternut squash; Beef barley.
- Rotating soup 2: Mushroom onion bisque; Roasted vegetable; Southwestern vegetarian chili; Broccoli and cheddar; Italian wedding; Roasted tomato and red pepper.
- Fresh chopped herbs, chopped green onions, croutons, baked tortilla strips, whole wheat crackers, whole wheat roll, and seeded parker house roll.
- Salads: Spring, romaine, kale mixed green; Chopped tomatoes; Sliced red onions; Sliced cucumbers; Shredded carrots, served with LF ranch, honey mustard, olive oil and balsamic vinegar.
- Rotating signature composed salads: Tuscan bean; Honey bean barley; Wheat berry crunch; Cranberry quinoa and pumpkin; Tri‐color chickpea; Pad Thai.
- Rotating desserts: Lemon bars, Toffee brownie bites; Oreo brownie bites; Blondie bites; Melt-a-way bar; Carrot cake bars.
- Double chocolate chip cookies.
- Whole apples and bananas.
Afternoon menu
- Cheeses: Swiss, Cheddar.
- Rotating artisanal feature item: Wheel of parmesan; Chandoka; Smoked gouda; Fontina; Brie; Ementhaler.
- Crudites: carrot sticks, celery sticks, cucumber slices, ranch dressing, blue cheese dressing.
- Mediterranean board: prosciutto, chorizo, salami, mortadella, served with capers, gherkins, whole grain Pomery mustard, sliced baguettes.
- Mediterranean board rotating options: Sopressata, Capicola; Bresaola; Pate or terrine.
- Snack mix: 4 hour power trail mix (cashews, pumpkin seeds, golden raisons, dried blueberries.)
- Hydration station: citrus infused water (lemon, orange, lime.)
- Rotating infused waters: Cucumber mint; Mango and ginger; Strawberry basil; Watermelon; Apple and mint; Cranberry lime.
Complimentary drinks
- Water, soft drinks and juices.
- Red Bull and Red Bull sugar free.
- Coffee, espresso, latte, cappuccino, tea, hot chocolate.
- House white: Camelot
- House red: Camelot
- Prosecco: Bollicini Brut
- Vodka: Smirnoff.
- Red Gin: Beefeater.
- Rum: Cruzan.
- Whiskey: Evan Williams, Black Label.
- Scotch: Cutty Sark.
- Beer: Miller Lite or Coors Lite, Budweiser.
Premium beers and hard seltzers
- Blue Moon Belgian White: $5
- Lagunitas IPA: $5
- Modelo: $5
- Sam Adams: $5
- Stella Artois: $5
- White Claw: $4
- Selection of local craft beers: $5
White wines
- Esperto Pinot Grigio: $9
- Love Block Sauvignon Blanc: $12
- Moonlite White Blend: $9
- Rombauer Chardonnay: $15
- Fleur de Prairie Rose: $8
Champagne
- Moet & Chandon Imperial Brut: $15 By the Glass
- Piper-Heidsieck Rose: $30 Half Bottle
Red wine
- Layer Cake Pinot Noir: $9
- Decoy by Duckhorn Merlot: $9
- Motto Gun Ho Red Blend: $9
- Bonterra Zinfandel: $9
- Jordan Cabernet Sauvignon: $15
- Stag’s Leap Wine Cellars Artemis Cabernet Sauvignon: $15
Premium spirits
- Deep Eddy: $7
- Ketel One: $9
- Grey Goose: $12
- Bombay Sapphire: $9
- Hendrinck’s: $12
- Patron Silver: $9
- Patron Reposado: $12
- Bacardi: $7
- Captain Morgan: $7
- Jim Beam White Label: $7
- Buffalo Trace: $9
- Bulleit Rye $9
- Jameson: $9
- Crown Royal: $12
- Maker’s Mark: $12
- Glenfiddich 12 year: $12
- Courvoisier VS: $12
- Macallan 12 yr: $15
- Glenlivet Founder’s Reserve: $12
- Balvenie DoubleWood: $15
- Baileys: $7
- Campari: $7
- Cointreau: $7
3.0 / 5, based on 170 reviews
Overall ratings
Yes, it’s often crowded, but it’s such a convenient location for T3, the cubicles are always quiet, and I’m always happily surprised at their consistent offering of at least one vegan option in the buffet.
Not sure why the ratings are so low. The lounge is very spacious and pretty well decorated. The food is not as good as the Centurion Lounge, but it has more dessert variety. It has a nice Noodle Bar too. I’d recommend this lounge.
The United Club SFO at the F gates hasn’t changed much since the 80s. It’s a pretty sad state of affairs overall, especially at peak times. United is falling behind the competition on the domestic side (the Polaris lounge for international business class passengers, on the other hand, is fantastic.)
That said, the food selection has substantially improved – there’s even a hot buffet nowadays. And the quiet area behind the bar and bathroom is a haven – there’s a bright and airy room with tarmac views, and plenty of work cubicles in the adjacent area.
Hopefully United will refurbish this club soon. Then again a closure would only make the situation worse in the short term.
Sucks. SFO lounges, unless you upgrade to Polaris, are so bad they aren’t worth the price! Everything is extra at the bar, sans Coors and Budweiser. Their beer selection for purchase sucks too! I can’t believe I pay this much for a membership and get this crap. Bad food selection, worst I’ve ever had-actually. And the bartender has such a bad attitude. He should be anything else in life, I can’t believe he gets away with being this rude to people. WORST bartender ever.
I had a 11 hour layover after a long flight from Seoul, Korea and was hoping I could relax in the comfort of the lounge. However, the state of this lounge, food choices of quality and other amenities or pitiful compared to most lounges I stay at in Europe or Asia.
On my trips I regularly stay in lounges managed by Lufthansa, British Airlines, Singapore airlines, Cathay, Hong Kong airlines, Emirates, etc. and never experienced this sad state of affairs when it comes to food and general comfort/amenities. It`s a testament to the sad state of affairs in the U.S. Airline industry which, after running every single company into the ground, has decided to stop investing in service/comfort and nickel and dime customers for everything. So, whenever I have a different airline and lounge choice I book with other companies than United or other U.S. Airlines. But this lounge was a huge disappointment and shock after coming back from a long trip in Europe and Asia, where the level of service is consistently much, much higher. I just hope on the end service for customers wins.
The only good options were the same bad soup, stale crackers, some hummus and a few condiments – they kept bringing the same tasteless food all day. The only beverage choices were fountain drinks. If you wanted an alcoholic drink, including domestic beers, you had to pay. I have not experienced this anywhere else other than the U.S. And in some U.S. airline lounges.
Busy, crowded and outdated lounge. Not very comfortable seating. It`s functional at best.
This is absolutely accurate review, even today. United Club, especially in SFO is worst ever! their Houston Lounges are better, though. They should consider changing the staff and whoever managing this Lounge, to regain their lost reputation, in my view.
A solid three stars.