Updated July 2020 Once a haven for the lucky few, airport lounges are gaining in popularity, and are more accessible than ever thanks to a flurry of premium credit cards, affordable membership schemes such as Priority Pass, and an ever-increasing number of pay-in clubs available to all travelers. Arrivals lounges, however, remain relatively exclusive. Seldom […]
Blog posts tagged: United
Delta, United give airport lounge wines an upgrade
If you’re a traveler with regular access to airport lounges, you may have noticed a major change in the wines served at Delta Air Lines’ Sky Clubs and United Airlines’ United Clubs. At Delta, a wine selection curated by Andrea Robinson About a year and a half ago, Delta embarked on a significant passenger experience […]
How airline lounges create their food menus
As travelers look to airlines to provide more food options in their premium lounges, we look at how three global carriers are meeting those needs. The challenge for these airlines is to offer myriad food options to adapt to different nutrition needs, time zones, eating habits and cultures. Excellence at Qatar Lounges worldwide Doha-based Qatar […]
Day One Review: The United Polaris in-flight experience
At loungereview.com, airport lounges are our passion, and we typically don’t write flight reviews. We’ll make an exception for United Polaris business class. The much hyped service, which launched today, December 1st, 2016, features a completely redesigned end-to-end experience—with major upgrades to every aspect of the product, from ground services to catering, and continuity between […]
FIRST LOOK: United Polaris Lounge at Chicago O’Hare
We are attending the United Polaris Lounge preview event at Chicago O’Hare. While we’ll have an in-depth review with full details soon, we wanted to share a few pictures of the new Polaris Lounge as soon as possible for your enjoyment. United Polaris, a premium travel experience re-designed end-to-end The introduction of United’s new premium […]
United makes a come back at LAX with a swanky new Club
Los Angeles. Is it the sun, the glamour? The film industry’s deep pockets? The relative proximity to Asia and Australia? Every airline wants a piece of LAX. Several carriers call Los Angeles airport a hub, with tough competition between the three major alliances, and a significant presence by outsiders—Alaska, Virgin America, and Middle Eastern carriers. […]
United opens upgraded United Club at Chicago O’Hare by gate B6
United Airlines has opened its next-generation United Club at its Chicago O’Hare International Airport hub. The lounge, located at Gate B6, grew from 13,000 square feet seating 206 travelers to 17,435 square feet seating 374. The new United Club at ORD B6 offers complimentary hot food Jimmy Samartzis, vice president, Food Services and United Clubs, noted that […]
United is back in the game: deciphering the United Polaris ground services
The cat is out of the bag. Yesterday morning in New York, United’s CEO Oscar Munoz unveiled with great fanfare the airline’s long awaited — and widely expected — complete overhaul of business class service. United has traditionally offered a premium product that lagged behind competitors — a weakness that was partially offset by the […]
United discontinues most Arrivals services
Back in August, we published our Definitive Guide to United BusinessFirst and Global First Arrivals services in order to help our readers make the most of their trips in United BusinessFirst and Global First. For years, United had been offering a seldom advertised but valuable service inherited from Continental Airlines: the ability to enjoy a complimentary […]